Privacy Policy

1. Information We Collect

When you interact with SolaraHost, account identity data (such as username, registered email address, and IP history) is securely processed through Solara Account Master. We also collect server telemetry necessary for performance monitoring, network debugging, and DDoS defense.

2. How We Use Information

We utilize collected data exclusively for:

• Automating provisioning and managing your hosting instances.
• Transmitting vital transactional notifications (maintenance advisories, security alerts).
• Protecting our network infrastructure against automated intrusion attempts and DDoS floods.
• Complying with statutory law enforcement directives when required by law.

3. Data Sharing & Third Parties

We strictly adhere to a zero-monetization policy regarding personal data. We do not sell, rent, or lease customer data to third-party advertisers. Data is shared solely with certified infrastructure partners (such as upstream network transits and payment gateways) strictly for transaction and packet routing completion.

4. Cryptographic Security Standards

All communications to SolaraHost are protected by modern TLS 1.3 encryption. Passwords and credentials stored within Solara Account Master are hashed using memory-hard Argon2 / Bcrypt algorithms with per-user unique cryptographic salts.

5. Contacting the Privacy Officer

For inquiries regarding your personal data or to request account information deletion, contact our Data Protection Officer at [email protected].